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    سيل من التفاصيل عن "[LYNDA] Customer Service Winning Back a Lost Customer [FCO] GloDLS"

    [LYNDA] Customer Service Winning Back a Lost Customer [FCO] GloDLS

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    آخر فحص: 31-01-2022 03:54:15

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    اسم:[LYNDA] Customer Service Winning Back a Lost Customer [FCO] GloDLS
    الوصف:


    Created by: Jill Griffin
    Last updated: 3/23/2016
    Language: English
    Torrent Contains: 17 Files
    Course Source: https://www.lynda.com/Business-Skills-tutorials/Winning-Back-Lost-Customer/386628-2.html

    Description

    Lost customers are not lost causes. Statistics show that a firm has a higher probability of winning back a lost customer than prospecting a new one. In this course, customer relationship expert Jill Griffin provides a proven roadmap for winning back a lost customer. She proves the only thing worse than losing high-value customers is neglecting to win them back.

    Jill shows that customers defect for one of five reasons: (1) intentionally pushed away, (2) unintentionally pushed away, (3) pulled away, (4) bought away, or (5) moved away. She also outlines which of these customers are the easiest to win back—and how to say "sorry" in a way that will resonate.

    Topics include:

    • Why winning back customers is crucial
    • How customers say goodbye
    • The five types of lost customers
    • Running a lost customer campaign.




    يوتيوب فيديو:
    الفئة:Tutorials
    اللغة:English  English
    إجمالي حجم:790.81 MB
    تجزئة المعلومات:EDCBEE1F4E15D4D751E088E380204D30B865205B
    وأضاف بها:Prom3th3uS Super AdministratorMovie PirateVIP
    تاريخ الإضافة:2019-02-12 17:17:02
    سيل مركز:Torrent Verified


    تصنيفات:Not Yet Rated (Log in to rate it)


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